Privacy Policy
Last updated: January 2025
Introduction
ChimneySweep Local ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chimneysweeplocal.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number)
- Address and location data for service matching
- Business information (for service providers)
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Connect homeowners with chimney sweep service providers
- Improve and personalize our services
- Communicate with you about services and updates
- Respond to inquiries and provide customer support
- Analyze website usage and improve user experience
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With chimney sweep businesses when you request quotes or services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- Consent: With your explicit consent
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Request a copy of your data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
ChimneySweep Local
Email: contact@chimneysweeplocal.com
Website: chimneysweeplocal.com
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about your rights under CCPA, please contact us using the information above.